My power from my SRM this morning were very low. I hate to reset the sensors twice
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I went out for ride this morning the first since the updated firmware this week. I was looking at my XSS number and it was very slowly going up. I noticed that my power numbers were in the single digits or 50 and below. I ride an SRM origins crankset. This happened before they fixed the cadence/power issue on the sensors. I had to reset the SRM twice before it would read the correct power. Anyone else have this problem since the most recent update? I wanted to look at the ride on the dashboard but the site will not let me sign in.
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Hi Jerry, Sorry to hear about the trouble that you have encountered. I would like to investigate the issue further as this is certainly not acceptable behavior.
I assume that you have updated the Power Meter to the latest firmware version and the batteries of the Power Meter have sufficient charge. For us to investigate the issue, could you please share the FIT files of the affected Rides at support@hammerhead.io and the serial number of your Karoo?
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