[Bug] Unable to set height (5' 11")

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Luis Argote

• July 16, 2021 05:58

I'm unable to set my height correctly. I input 5' 11" and it gets reset to 5' 10" after a second or so.

See video: https://i.imgur.com/v6YCS9K.gifv

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  Friedrich Preuß

  • July 16, 2021 09:07
  • Edited

  Is your Karoo's software up-to-date?

  This has been reported and confirmed before but I didn't check if it has been resolved: https://support.hammerhead.io/hc/en-us/community/posts/1260802079710-Rider-profile-changes-user-height

  It's not in the public list of known bugs: https://support.hammerhead.io/hc/en-us/community/posts/360044025794-Known-Bugs-and-Issues

  Edit: I wasn't able to reproduce it on my Karoo 2 (using metric units, maybe that makes a difference).

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  Luis Argote

  • July 16, 2021 09:21

  Yeah I installed the latest update within the last 24 hours.

  I could also repro on the previous version.

  And yeah, I have mixed units (Celsius, Miles, KG, feet and inches).

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  Luis Argote

  • July 16, 2021 09:23

  I see the previous discussion, seems weird it'd be a rounding error since metric would be more fine grained in that case.

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  Friedrich Preuß

  • July 16, 2021 11:09
  • Edited

  be a rounding error

  That would be also my guess.

  I absolutely don't know how Hammerhead does store the value internally, but I would store the internal value in cm and format the output to either m or feet and inches. 

  When doing so, it's easy to get rounding errors.

  Attached is a screenshot of an example in Python to demonstrate what happens if you drop the decimal points after converting.

  

  That would explain it. And correctly rounding 70.86614173228347" to 71" would solve the problem.

  (But again, I don't know how it's done here and I can be totally wrong.)

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  Dave Penson

  • July 16, 2021 10:51

  I get the same thing when putting in 6' 4", Well, it actually changes to 6' 3", then to 6' 2"

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