Still can’t dismiss low battery alerts?

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David

• July 16, 2021 12:05

It’s been over 3 months now since the battery alerts started obscuring the display with no way to dismiss it. Raised in threads like https://support.hammerhead.io/hc/en-us/community/posts/1260802202630-ANT-low-battery-alert Have I missed an update with a way to dismiss it?

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• Official comment

  

  Shruti

  • July 29, 2021 16:50

  Hi All,
  
  This issue has been addressed in today's release. Thank you for bringing this to our notice!

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  Juhan Lee

  • July 17, 2021 21:27

  Just let us swipe dismiss ;(

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  Pit Neitemeier

  • July 18, 2021 09:20

  Unintuitive, but you can just tap to dismiss. It does activate battery save though.

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  David

  • July 18, 2021 12:24

  Is that for all types? I had a Di2 one and did try tapping it but nothing happened

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  Marcell Gangel

  • July 19, 2021 08:35

  I have a K2, have the same issue. Couldn' really figure out what to do, did charge during the activity, and after a swipe down from the top menu it disappeared. 
  We would be glad if you could look into this.

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  Ali

  • July 19, 2021 10:58

  Hi All, we realised that although it is possible to dismiss the alerts, it is not intuitive or easy while in-ride. This will be changed in the near term. Thanks!

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  David

  • July 19, 2021 11:00

  Thanks for the update @Ali, 

  So with alerts at the moment, was Pit right that you *should* be able to dismiss it by tapping it?

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  Ali

  • July 19, 2021 11:07

  David, yes, Tapping it will take you to the Battery saver. Swiping from bottom to top on the banner dismisses it.

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  David

  • July 19, 2021 11:14

  And is that the same with Karoo battery alerts as di2/ant+ battery alerts?

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  Ali

  • July 19, 2021 11:26

  that is correct. All of them are treated same "top banner alerts".

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  Edgar Karel

  • July 19, 2021 11:41

  Hi Ali, as many already stated in this forum: swiping doesn't work for everyone.
  I couldn't swipe away low battery for powermeter.

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