climber problems

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Jeff Fogel

• August 04, 2021 15:14

My cllimber tab was not automatically appearing despite selecting 'all climbs' in the set up. I was advised to do a hard reset.  I did. Now when I want to log into my account on the Karoo, I get a window saying I have to log into my wifi first.  But the password for my wifi doesn't seem to be working.  Now what? This has rendered my Karoo basically useless until I get this problem sorted out.

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  Akhil

  • August 06, 2021 15:33

  Hi Jeff,

  We are sorry to hear what the problem is that you're facing on your Karoo! I see that Mia is working along with you on a ticket. Please do share the requested information so she can provide the best solution for you :)

  As an alternative, I would urge you to reset your Wi-Fi password if you do not recall it and key in the new password into the Karoo, and proceed to log in to your hammerhead account.

  Do let us know if you require any other clarifications :)

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