Karoo 2 has stopped syncing rides

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Paul Franklin

• September 10, 2021 17:35

My Karoo 2 had until very recently been working, but now it has stopped syncing my rides. I was able to force syncing by using the dashboard. Now my ride doesn’t appear on the dashboard. 

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  Herman Fernhout

  • September 12, 2021 10:16

  There seems to be a general issue with the synchronization of the dashboard and the Karoo 2 as routes created in the dashboard don't make it to the Karoo either.

  Hope that gets fixed shortly.

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  Herman Fernhout

  • September 12, 2021 10:45

  It seems not to be the syncing as routes created on the Karoo do get uploaded and do show up in the dashboard, but they do NOT show on the Karoo itself. 
  The Karoo apparently does not 'like' new routes.

  I guess this is a bug in the latest update (I am having 1.233.1089.12).

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  Pascal Balloul

  • September 22, 2021 15:48

  I have the same issue. After a ride the icons of strava komoot and traininpeaks aren't visible on my Karoo2 Ride screen.

  I think this is a bug generated by the latest update.

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  Richard Linton

  • October 01, 2021 20:05

  It seems to be a Karoo mk1 issue as well.  I've just created a couple of new routes on the dashboard, but they're not making it to the Karoo.  Bit of a bugger as I want to ride them in a couple days...

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  Richard Linton

  • October 04, 2021 19:43

  "It seems to be a Karoo mk1 issue as well.  I've just created a couple of new routes on the dashboard, but they're not making it to the Karoo.  Bit of a bugger as I want to ride them in a couple days..."

  OK - I failed to sign in on my Karoo (duh) - problem now sorted...

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  Pascal Balloul

  • October 07, 2021 09:28

  All is working fine after a factory reset on my Karoo2

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  David Diskin

  • October 20, 2021 02:01

  Rides also failing to sync to dashboard for me too.  Factory reset?  Yikes - seems like an extreme solution.  Better to fix the bug!

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