Forbidden, Invalid authenticity token - Work around

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Dan Klaussen

• December 08, 2021 00:12
• Edited

Trying to login into the community forum, I always get the error message:
"Forbidden, Invalid authenticity token."
For me, this is caused by my browser being set to block 3rd party cookies. This is known as a cross-origin resource sharing (CORS) issue.

Hammerhead community is a Zendesk support forum. You can authenticate directly by opening a new tab and go to:

https://hammerheadteam.zendesk.com/auth/v2/login/signin

It won't redirect you back to the community forum...you can:

• close the tab and go back to the tab you had open
• or go to https://support.hammerhead.io/ directly

 

You can spot this issue in the developer console and find the link above in there too.

 

1

• 

  Philip Waldman

  • December 29, 2021 17:49

  thanks for the workaround....

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