Trade Up Program Nov 17,2021 to Jan 06, 2022 Rebate?

Answered

Eric Lee

January 16, 2022 08:03

Hi all,

Anyone did the trade up program and successfully get the rebate?

Thanks

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7 comments

Galeb

January 16, 2022 08:27
Yep. Traded in my old Garmin 820 and got 113€ last Wednesday. Took a while but finally came through.
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Akhil

January 16, 2022 09:10
Hey Eric,

Your Trade-in rebate will be posted back to your original method of payment on your Karoo 2 order within 60 - 90 days of successful processing of the trade-in unit.

Click here to see the full Terms and Conditions.
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Jan ter Linde

January 16, 2022 11:53
Here also a positive rebate. Trade in my old K1. Took a while indeed 😉.
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Malcolm Standfield

January 16, 2022 23:25
How long does it normally take to get the return details, I filled in the trade-in form before xmas and haven't heard anything back yet.
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Jan ter Linde

January 17, 2022 20:28
I have not recieved any refund details, other then my purchase invoice. After x days I had the money refunded to my Paypal account. Is also in the conditions; between 60 and 90 days you get the refund if the returned device is correct.
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Chris J

January 20, 2022 18:45
Like, Malcolm, I also don’t have any response after having filled out the form. How long should that take?
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Kieshe

January 21, 2022 11:47

Edited
I sent my trade-in device 5 weeks ago. I would have expected at least a response that my device has arrived. Til today no reaction and no refund.
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