Saved ride not saved!

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    Phil Underdown

    Going on the assumption that I must have accidentally deleted the ride, I searched around for how it might be possible to recover a deleted .fit file from the Hammerhead. Followed the instructions here: https://support.hammerhead.io/hc/en-us/articles/360007012873-Downloading-a-FIT-file-from-Karoo-2-on-a-Mac 

    Oddly the most recent file in the FitFiles folder on my Hammerhead was from September 20, 2021. Browsing the rides directly on the device shows my rides from 2022, but for some reason they are not in the FitFiles folder. Perhaps there was a Hammerhead update that changed the way these files are stored?

    Scratching my head...

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    Ali

    Hi Phil, I have created a support ticket to debug this issue with you and try to recover your lost ride.

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