updated route not synced to karoo

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Sander Van de Moortel

• April 24, 2022 20:40

I believe I found a bug.

 

Actual Behaviour:

- I made a route on the dashboard and synced it to the karoo.

- I rode the route

- I used the dashboard to reverse the route

- I also changed its name to "route reversed"

- After syncing the Karoo I see that the name was updated, and the elevation number too

- When selecting the route, however, I see the old elevation number

- When activating the route on my ride, it is still the old (non-reversed route)

Expected behaviour:

- The route data also syncs, not just the metadata

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  Ankit Yadav

  • April 25, 2022 12:51

  Hello, Sander.

  Thank you for posting and bringing this to our notice!

  I did follow the steps you mentioned in the post above and I tried reversing the path on our end as well, but I was unable to reproduce this issue. I would appreciate it if you could provide the GPX file for the route where you encountered this issue to support@hammerhead.io.

  I will work with you via email to ensure that we have this diagnosis and find the cause of this occurrence on your Karoo.

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  Sander Van de Moortel

  • April 25, 2022 14:12
  • Edited

  I checked today and It eventually did sync through, but not in time for my ride (despite me having the wifi up during my ride, and the metadata already having been synced).

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  Ali

  • May 24, 2023 10:06

  Hi All,  "Sync" option on the Karoo 2 was added in the past release. You can find it by clicking on the 3 dots under the routes app. This helps sync starred and pinned routes from 3rd party services connected on the Dashboard.

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