Hammerhead dashboard does not syn with RidwithGPS

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Tim Bennett

• May 04, 2022 14:01

When I add a new route to RidewithGPS, save it and pin it, it does not sync with the Hammerhead Dashboard. I have to manually import it. Why is this?

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  Ali

  • May 04, 2022 14:55

  Hi Tim, May I know if this is a public or private route? Are you able to share this route URL here publicly, and if not - please share it with our support team in an email to support@hammerhead.io. Thanks.

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  Tim Bennett

  • May 13, 2022 15:17

  Not sure about public or private. The routes are coming from multiple cycling groups I ride with. None of the routes sync automatically with the Hammerhead Dashboard. I have to manually import all routes I receive from anywhere. Here is one example: https://ridewithgps.com/routes/39385335

  I am saving and pinning all rides in ridewithgps, but still they do not syn with Hammerhead. On the other hand, the Hammerhead Dashboard syncs very well with the Karoo 2 device itself. No problem there.

   

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  Ali

  • May 14, 2022 06:43

  Hi Tim, thanks for sharing this. This route shouldn't have any issues syncing. I would, however, point out that the sync is not automatically, as it involves one additional step that's requires you to click on the sync button. On the routes page, towards the right hand side you would see this button.

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