GPS drop outs
I've had my Karoo 2 for 4 months now and I'm getting occasional, significant GPS drop outs on rides. They've been between 1 and 2 miles per drop out and appear as a straight line on the route. I'm aware of 3 so far but there may be more - the ones I'm aware of are on regular routes so it's easy to tell if the mileage is short at the end of the ride.
They aren't related to any specific update bugs as they are fairly evenly spread over the 4 months.
This is an intermittent fault so not critical but really irritating, who wants to lose miles off their routes?
Is anyone else getting this? Is it a fault in the GPS sensor that's 'baked in" so a 'just get used to it' kind of thing or a 'blame the satellite, not our problem' kind of thing. My cycling buddies are on Garmin - I've checked their strava for the same rides and they don't get the drop outs.
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Yup. Had this happen a few times now, created a Support thread back when I first had a dropout- zero response.
What is even more annoying to me is not being able to generate a route on the device, while at home connected to wifi.
Apparently no route generation inside as there is no GPS coverage. Can't believe more people aren't complaining about this.
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I've come across a few complaints of no response to support threads, you'd think out of courtesy Hammerhead would reply on the thread even if it's just to confirm they're reading them. The more I look into these threads the more issues become apparent, many of which don't seem to be being addressed.
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@Steve MacMillan It's a bit disheartening. Feels like we're part of a beta testing programme which I guess is probably a fair assessment.
There's plenty about the unit that I like, and for my usage the bugs are pretty minor, but you have to feel for the users who rely on the (many) buggy and unreliable functions. As you say, they seem to have a bug priority list, and for many of those they've either decided not to invest time fixing them or maybe they can't fix them.
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Agreed. Even when there is a response, it doesn't always make sense. When I reported the "no internet connection" message I'm getting when trying to set up a route at home, I was told I should go outside because GPS connection is not available indoors.
This is like complaining to Apple about being unable to make calls indoors and getting advice that you should go out for it to work even though you are connected to the internet.
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