Location doesn't appear to be working

Answered

Follow

Cameron Gibson

• May 15, 2022 22:13
• Edited

Just received my Karoo 2 today. Been messing around with it and it doesn't appear to pickup my location. In nav it has an arrow close but not on me. If I press and hold on the map it will say "No current location". If I try to create a new route it says "No internet connection" (It is connected to wifi and I have downloaded maps/routes without issue), the map will be blank, and the search bar says "Waiting for location". I am not in an active ride or anything like that.Not in airplane mode and location is enabled in the settings.

2

• 

  Cameron Gibson

  • May 19, 2022 03:47

  Anyone know anything? It is still happening.

  1

  Comment actions Permalink
• 

  Ali

  • May 19, 2022 18:14
  • Edited

  Hi Cameron, if you are reviewing this inside your home, the No-GPS lock may stall the location address for everything else to work. Did you try to solve this by going under a clear sky?

  0

  Comment actions Permalink
• 

  Cameron Gibson

  • May 19, 2022 14:20
  • Edited

  I'm not sure I understand what you mean by "the GPS lock may stall the location address". I can try outside but I'm just a bit confused why the device being inside would impact it

  1

  Comment actions Permalink
• 

  Ali

  • May 19, 2022 18:14

  Inside the building, the GPS sensor on Karoo doesn't get locked to the satellites easily due to closed walls. GPS fix should work outside.

  -1

  Comment actions Permalink
• 

  Nick Yanakiev

  • May 21, 2022 11:54

  Same issue here. This must be the only connected device in the world that is connected to the internet but won't perform a basic task like generating a route.

  Why? Because you are not outside, as if the device cannot use wifi or cellular to show your location on the map. This is just a mind-boggling omission.

  0

  Comment actions Permalink
• 

  Steve MacMillan

  • May 21, 2022 16:29

  It does seem strange! It also has trouble performing an auto-calibration indoors. Presumably the Karoo will lose signal if you go under a bridge that is the width of a house???

  0

  Comment actions Permalink
• 

  Nick Yanakiev

  • May 21, 2022 18:23

  @Ali please tell me of any other cycling computer that cannot generate a route indoors. You enter your starting location such as your home postcode.

  Even if we ignore the fact that this is a device that supports both wifi and cellular connections, device with on-device routing can do this entirely offline.

  With the Karoo 2 being Android based and surely using off the shelf parts built for mobile phones, this is entirely a software limitation that sounds easily fixable!

  0

  Comment actions Permalink

Please sign in to leave a comment.