Route not showing at first

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Sebastian Rios

• June 08, 2022 16:53

hey guys, this happens to me all the time... I did a quick vid. to show up easier my sittuation.

Route is loaded at the dashboard, but the unit wont show it at first. Only when I try to search (no matter what) it reloads, and then it shows everything OK (Sorry for the focus and poor quality)

Any advice? ... or HH any thoughts?... Its not a big deal doing it at home. but when you're riding hard, its really difficult to do this process

https://youtube.com/shorts/PFWia19E4b8?feature=share

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  Ali

  • June 08, 2022 17:29

  Hi Sebastien, I tested this briefly and did not find any issue. Do you have a very long list of routes? And do you have the "route in question" in any of the collections?

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  Sebastian Rios

  • June 08, 2022 17:48

  thanx for the fast reply.

  Total amount of routes: 10 (All of them shown in dashboard OK)

  all of them are set the same... no collections whatsoever.

  Sometimes, maybe 4 out of 10 times, they show in the K2 at once. Like they are ment to show.

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  Ali

  • June 09, 2022 11:09

  Thanks for the details, Sebastien. I will have the QA team look into reproducing the problem reliably and get it up for the fix.

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