Failed to save ride

Answered

Follow

Eric Schneider

• June 19, 2022 18:41

Today when my ride was done and I tapped the save button my Karoo stalled on the screen with the rotating circles saying that the ride was being saved, but that never happened. Now the ride is gone from my history? What happened and how do I make sure it doesn’t happen again?

0

• 

  Ali

  • June 20, 2022 10:12

  Hi Eric, sorry to see that happen. We have started to work on this issues and it might help if you can share the serial number of your Karoo 2 with us on support@hammerhead.io. We would like to investigate some of your rides.
  
  Could you check if this ride can be found inside the sdcard of your Karoo 2 by connecting to your computer?

  0

  Comment actions Permalink

Please sign in to leave a comment.