Other Error in dashboard.hammerhead

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Wimking

• July 13, 2022 18:37

I made a ride today and saved it on my Karoo 2.
Problem is when i want to watch it in the hammerhead dashboard or upload it to komoot or strava it says "other error". I cant even watch the route in the dashboard.

Any solutions for this?

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  Ali

  • July 14, 2022 07:06

  We would like to investigate the problem, so could you please share the FIT file from the Dashboard with us over an email to support@hammerhead.io?

  See: https://support.hammerhead.io/hc/en-us/articles/360003096654-Dashboard-Downloading-a-FIT-file

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  Wimking

  • July 14, 2022 08:01

  thanks for the fast reply. just send you my fit-file via mail.
  best regards

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