Dashboard and Karoo 2 not syncing rides

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    John Ballans

    Hi Everyone any ideas I am having trouble with my Karoo 2 synching. I have had several months off due to illness and just completed my first ride. Karoo 2 is linked to phone. Strava and Karoo all updated. No sign of ride on Strava. Karoo dashboard has the rides saved and tells me the rides already downloaded to Strava. However when I try to resend I am just getting a message synch error. I have logged in and out of all accounts, turned on and off multiple times as suggested by Strava and Karoo. Any suggestions please? Thanks.

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    Jason Morris

    In case this helps anyone - I've had the same problem with my new unit. Routes on dashboard, not syncing. Problem solved by signing out and signing in to the Hammerhead account. Although the routes all say 'Map Not on Karoo' so more scouring the internet for answers...

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    Robert Parish

    Yes, worked for me. Hadn't used my Karoo ll for 5 weeks and in this time it had logged me out. Just login again under settings.

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