Power meter dropout on indoor trainer only

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Mathew Marques

• September 28, 2022 02:17

I am experiencing intermittent drop outs from the power data (and cadence) from my Quarq Riken when using a profile indoors on a stationary trainer (not a smart trainer; no GPS on) on my Hammerhead Karoo 2. When riding outdoors there is no such issue with data dropping out.

I have tried removing, and re-pairing the powermeter (ANT+ only).

Suggestions on how to resolve what is a frustrating issue given the data is largely missing?

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  Hari Krishnan

  • September 28, 2022 10:04

  @Mathew: I am really sorry to hear about your experience with the Power Meter drop-outs. We would like to investigate the issue and help you with the best resolution. I have created a support ticket and requested for some details from you to troubleshoot the issue. I request you follow-up on the ticket with the requested details.

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  Anna Ronkainen

  • September 28, 2022 11:36

  Any chance anybody is using a microwave oven (or some other source of radio frequency interference) nearby...?

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