Karoo 2 Software Update Crash

Answered

Follow

Robert Price

• January 15, 2021 22:31

I just got my Karoo 2. 

Connected it my wifi, it started to download but has been "downloading" for 3 hours. Nothing happening.

What do i do? Or how do i hard reboot to start the process?

Thanks!!

 

0

• 

  Ashish Kuttappa

  • January 16, 2021 10:41

  Hi Robert, I am sorry to hear about the concern about installing the latest update. We see you have sent us an email about the same issue. I have responded back to your email with a couple of troubleshooting steps. Please respond back to the same email if the issue persists, so we can take the next course of action.

  0

  Comment actions Permalink
• 

  Gionata Ercolani

  • January 20, 2021 11:07

  Hi Ashish,

  i'm facing the same issue with my new Karoo 2 just arrived

  It is saying there is a new update (418 MB) but is unable to download it

  Can you suggest me how to fix it?

  0

  Comment actions Permalink
• 

  simon

  • June 08, 2021 16:22

  I assume five months later that you had your issues resolved and have done more updates since... how did you resolve the issue? Just got my new Karoo 2 and same issue. It joined my secure network quickly and seems to be downloading the update, but it's taking hours... i guess i'll email support next, but this is one of the first posts i saw for the karoo 2.

  0

  Comment actions Permalink
• 

  Ali

  • June 08, 2021 16:49

  Hi all, assuming you are stuck on the onboarding screen, you can skip the onboarding process and update from under the settings.

  1. Follow this article on how to skip onboarding. The last image on the page.

  2. Follow the article on Manually updating the Software

  0

  Comment actions Permalink

Please sign in to leave a comment.