Syncing

Answered

Follow

Dave Martin

• February 13, 2021 02:28

Hi

My Karoo 2 isn't syncing with the Dashboard so I'm unable to upload rides. I managed to upload 2 rides after allowing Kamoot to sync but they ended up disappearing from my Dashboard.

My Karoo 2 and my Mac computer are on the same wifi network.

I've tried plugging my Karoo into the computer but that didn't instigate any sync.

Any thoughts?

0

• 

  Ali

  • February 13, 2021 09:51
  • Edited

  Hi Dave, this has been fixed in the recent release - but if you are still facing issues on past rides. please try to get the FIT file downloaded on your computer, to not lose it and then attempt a factory reset.

  See:  Downloading a FIT file from the Karoo or Karoo 2 on your PC
  Downloading a FIT file from the Karoo or Karoo 2 on a Mac

  Performing a Hard-Reset on your Karoo 2

  0

  Comment actions Permalink

Please sign in to leave a comment.