Blank screen

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Andrew Rice

• March 19, 2021 12:29

Only been for 1 ride where device worked fine, put on charge and next day got ready for another ride and device wouldn't power on. Put device back on charge when I got back, logo appears for a couple of seconds then the screen goes blank. Have tried a hard reset but nothing happens, very disappointed as this is my first real bike computer and chose this over more established brands.

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• Official comment

  

  Akhil

  • March 22, 2021 11:27

  Hi Andrew,

  I apologize for the experience so far. I have responded to your ticket that you had raised :) I look forward to turning your frown upside down :)

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