Cadence dropping out during ride

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Steve Evans

• May 10, 2021 10:48

Just fitted a stages Ultegra power meter and during around 90% of rides the cadence reading stops during the ride - just get a blank screen. It always connects at the beginining of the ride. Power reading is fine so the sensor is connected. Tried deleting the sensor and re-pairing but problem still persists. Any ideas to resolve?

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  Akhil

  • May 10, 2021 12:29
  • Edited

  Hey Steve,

  Thanks for posting, We have received similar reports from a few other users post the last update. We have updated our team to look into this on priority. 

  I would urge you to please reply back to the ticket we have created with the FIT file of the ride so we can analyze it further :)

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  Akhil

  • June 03, 2021 19:39

  Hi Steve,

  This bug has been addressed in today's release. Apologies as it took longer than usual for us to investigate and find a relevant fix for the missing cadence bug!

  Thank you!

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