nothing goes
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Hello,
I am having a serious problem with my Karoo 2. After the last software update it would sometimes not start and I had to do a factory reset (Buttons B,C,D). They were probably not real factory resets as my settings were still there, but at least it allowed me to start the device. This has happened three or four times over the last ten days or so.
Today, same thing or so I thought. But this time it appeared to be a real factory reset as all my data were now gone. While I was busy typing in the key to my wifi connection at home the Karoo 2 decided to take a break and said "shutting down". That's it, I cannot do anything anymore. The Factory Reset option does not work.
What am I to do?
And of course, the weather today is perfect and I was looking forward to doing an extensive tour. Had to dig out my old Garmin Explore now....
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Hello Benno,
Thank you for your comment. I indeed also tried a factory reset via the Karoo menu, but I have meanwhile found out that the problem is a different one: the battery was empty! This may of course sound as if it was my own stupid fault, but the battery had been fully charged the day before and I had done only one ride of approx. 5 hours.
First of all, I then charged the battery to full: this took approx. 6 hours! Then I did another ride today and I noticed that the battery was down to 56% after just two hours and twenty minutes. So it looks as if one battery charge now lasts only 5 hours or so, which makes the device pretty useless. I am not certain whether this problem is related to a software update, all I know is that previously one battery charge allowed for 10-12 hours.
Anyone else having this problem?
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Hello Benno,
Thanks again for your comment. I did exactly as described by you (battery down to zero, powering on as many times as possible, then a full recharge, which indeed took several hours). I did a tour the following day (= today) and, at first, I thought things were indeed much better. The device used up approx. 10-11% after one hour ride, so I was hoping to get something like 9 or 10 hours. Unfortunately, the percentage went down far more quickly as the ride continued: I lost 30% or so the second hour and 40% the third hour. In the end I had to save my ride after 3,5 hours as the battery was then going down from 15 to 3% within minutes and I only just managed to save the ride. Now, this clearly is not normal behaviour and I am wondering what to do next. Any ideas?
I do not suppose that going over the same procedure again would significantly improve things.
Bedankt voor je hulp!
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