Dashboard Not Working Since Update

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Chris Swirski

• June 12, 2021 18:38

I updated the latest software push to my Karoo 2 this morning. It also had an update for my maps. There was a notification on my Karoo 2 regarding me logging in...but every time I tried it was unsuccessful. I just rode and tried to upload my ride but the Hammerhead Dashboard is completely blank. I've tried both on iOS and MacOS (Safari and Chrome). 

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  Jerry Sobel

  • June 12, 2021 20:09

  Same here. I cannot even log into the dashboard and my rides will no longer upload. 

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  Randall Lundgren

  • June 12, 2021 20:21

  Same here 

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  Alexander Cowan

  • June 12, 2021 21:58

  Same here. I hope they save our previous rides on their servers.

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  Dieter Weik

  • June 12, 2021 23:14

  Same here.

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  John Woo

  • June 12, 2021 23:18

  What the heck!! Same thing happened to me on both my desktop and mobile device. I just need to upload a gpx file for a ride tomorrow. I hope it will be up and running by tonight.

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  Akhil

  • June 13, 2021 18:39

  Hey All,

  You can follow this post: Login issues for more updates on the dashboard outage issue. We will be updating the post once the issue is fixed.

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