No Route Preview anymore

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Andreas Boiselle

• May 25, 2023 13:50

Hi HH,

since last update my K2 shows no Route Preview in the Routes-Overview.

This occures just for some routes, I can not figure out what's the difference.

As a test I created some routes in Komoot and syncronized them with the device. Some routes show the preview and some do not.

All Offline-Maps are downloaded an available on K2, so this can not be the problem.

When I start the route the map is shown.

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  Ali

  • May 25, 2023 15:49

  Hi Andreas, we are investigating this issue. We expect to fix this as soon as we have identified the root case, as I can confirm the developers are looking into it right now.

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