No internet access

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Luis Hurtado de Mendoza

• May 25, 2023 21:12

My Karoo 2 is able to connect to my home and phone wifi but it says Connected, no internet while other devices at home has no problem to connect to the internet. How can I fix it?

I tried to forget the networks and connect again and it didn’t work, tried to restart the device and didn’t work.

thanks

luis

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  Akhil

  • May 30, 2023 14:43

  Hey Luis,

  Thanks for posting! We have also received your ticket and I have followed up with a few more queries, Please do respond to the ticket so I can assist you in resolving the issue for you!

   

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  Simplophil

  • August 26, 2023 16:41

  I have the same issue. What is the solution?

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  Ali

  • August 28, 2023 03:28

  A Hard reset of Karoo 2 was required solve this, but it may not necessarily work on your device if the router or ISP is blocking the Karoo's IP address. So please check your router admin settings, and remove Karoo from blocklist if it is there - and check if it works.

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