Climber in motorway?

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Fernando

• June 05, 2023 01:00

Hi HH team, I don't know if it is a bug, or just a correct working. There is a segment of motorway (in OSM highway=motorway) that I usually climb, but, climber there is missing, it doesn't appear. I wonder if it could be due to the kind of road (motorway), don't know. The segment is about 3 km, avg grade 4.6%, max grade 7.3%, elevation 479 m to 612 m (according to data on dashboard map). Looks good enough for Climber.

Thanks, regards.

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  Ali

  • June 05, 2023 13:09

  Could you please share the segment and route details with us in an email to support@hammerhead.io? If the tags on the OSM, do not indicate bicycle access, that may be the reason for it not to show up on the Climber but we would like to investigate and then confirm. Thanks!

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  Fernando

  • June 05, 2023 14:26

  Hi Ali, I've just sent you an email with details. Thanks a lot for your effort!

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  Fernando

  • October 21, 2024 18:27
  • Edited

  Hi, I'm happy to share with you that this issue seems to be solved. Yesterday I went through the motorway climb segment I used to ride, and suddenly climber appeared! Last time I did that was at the end of July... so any of the latest karoo updates corrected this. Bit by bit, the software continues improving.

  Thank you Support & Product teams.

  Regards.

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