pins not showing in ride om KAROO 2

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Willem Van Gucht

• August 26, 2024 09:23

Hi, 

I imported a route, marked campings with a PIN on the dashboard. 

When I open the route on the KAROO, I don't see the PINS. 

(automaticaly generated POI's do show) 

 

Can anybody tell me what I need to do to see them? 

 

greetings, 

thanks, 

Willem 

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  Willem Van Gucht

  • August 26, 2024 09:24

  added info: I saved the pins as 'global'

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  Willem Van Gucht

  • August 26, 2024 10:52

  added info: KAROO2

   

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  Ali

  • August 26, 2024 11:16

  Hi Willem,

  I just tested this and it works as expected and Karoo 2 shows the POIs. Could you please share the GPX file of this route with us on email?

  Submit the ticket here: https://support.hammerhead.io/hc/en-us/requests/new

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  Willem Van Gucht

  • August 26, 2024 11:47

  thank you. 

  You mean I make a ticket with the file? 

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  Ali

  • August 26, 2024 12:42

  Hi Willem, correct. It will be easy to work with you on tickets so we can involve software team if there is a need. Thanks!

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  Hans-Jürgen Diener

  • August 27, 2024 20:34

  The POIs will only synced by using WiFi or Hotspot with the mobile phone

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