Trouble importing routes from RidewithGPS

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Henry Kim

• September 10, 2019 11:59

Some routes work, others don't. I get the error message: "Cannot import this route from Ride with GPS"

What typically causes this error?

Here's one of the rides that I cannot import: https://ridewithgps.com/routes/30357635

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  Henry Kim

  • September 10, 2019 12:00

  I figured it out - the rides I couldn't import were set to Private. I wonder if the error message could point this out? 

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  Ali

  • September 11, 2019 07:28

  Henry - glad that you could figure it out. It does make sense to have a specific error message, but I am suspecting the private route information is not passed from the website when we import. But I will pass this on to the design team to revisit the implementation.

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  Jim Ahearne

  • September 11, 2019 19:03

  @Henry - Thank you for sussing this out. I too was having issues, but didn't notice these were tied to a "Private" setting for the route.

  @Ali - For what it's worth, when I experienced this, in addition to my selected route being private, I was working with  a FIT file. My work around was to export the route from RideWithGPS as a GPX track, rather than FIT file. That worked.

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