No Distance or Elevation on rides

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Eddie Humphreys

• October 13, 2019 19:00

Anyone come across this and a fix?  Last couple of rides my device has not been showing Distance covered or any elevation on screen.  Fields are just blank.  When I upload to Strava my distance covered reappears but elevation is zero for the ride.  As far as I can see my inboard GPS is all good and elevation is enabled (tried it both manual and auto calibration).  Obviuosly not very helpful, anyone else seen this?

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  Ashish Kuttappa

  • October 14, 2019 13:22

  Hi Eddie,
  I am sorry for the trouble with the Distance and Elevation.
  We have your ticket and have sent an email to you. Could you please respond back to us on the email, so we can get this issue resolved.

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