Connection issue di2 with Hammerhead

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    Ashish Kuttappa

    Hi Wim,
    I am sorry to hear about the trouble pairing Di2 to the Karoo. Please try the below workaround, which has helped most of our users.
    > Unpair all the sensors from the Karoo.
    >Reboot Karoo
    > Click ADD on the sensor App.
    > Pair the Di2 sensor first.

    If you still have issues pairing Di2, please write to us @support@hammerhead.io.

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    Wim Verkuringen

    Thanks for the superb support.
    Your solution worked perfectly!

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    Anders Mantler

    Hi!

    I have the same problem with pairing Di2. Also EW-111 and latest firmware.

    Have made according to your instruction (unpairing, reboot etc.), but no success.

    Even tried with ANT, but no difference.

    BR Anders

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    Wim Verkuringen

    Did you press the button long enough to go into connection mode on the EW-111? Also disconnect the ew-111 from your smartphone.

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    Anders Mantler

    Yes, it was set in connection mode (flashing LED,s) and I switched of the BT completely in phone. I manage to get connection once, but I didn´t get any values in the data fields (rear gear and Di2 battery).

     

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