Connection issue di2 with Hammerhead

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Wim Verkuringen

• November 02, 2019 12:55

I can't get my Hammerhead to connect with my Di2. I have the latest EW-111 and can connect it with my android smartphone E-Tube app with successful update. However when in connection mode my Hammerhead can't connect. I have the bluetooth connection with my smartphone disabled as instructed.

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  Ashish Kuttappa

  • November 03, 2019 13:53

  Hi Wim,
  I am sorry to hear about the trouble pairing Di2 to the Karoo. Please try the below workaround, which has helped most of our users.
  > Unpair all the sensors from the Karoo.
  >Reboot Karoo
  > Click ADD on the sensor App.
  > Pair the Di2 sensor first.
  
  If you still have issues pairing Di2, please write to us @support@hammerhead.io.
  
  

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  Wim Verkuringen

  • November 09, 2019 02:58

  Thanks for the superb support.
  Your solution worked perfectly!

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  Anders Mantler

  • November 27, 2019 16:02

  Hi!

  I have the same problem with pairing Di2. Also EW-111 and latest firmware.

  Have made according to your instruction (unpairing, reboot etc.), but no success.

  Even tried with ANT, but no difference.

  BR Anders

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  Wim Verkuringen

  • November 27, 2019 16:26
  • Edited

  Did you press the button long enough to go into connection mode on the EW-111? Also disconnect the ew-111 from your smartphone.

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  Anders Mantler

  • November 27, 2019 17:49

  Yes, it was set in connection mode (flashing LED,s) and I switched of the BT completely in phone. I manage to get connection once, but I didn´t get any values in the data fields (rear gear and Di2 battery).

   

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  NewK

  • April 25, 2022 20:17

  Me too, did all the same like the others but no succsess. With my cellphone I can easily get connected to the EW-WU111.

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