Rebooting to colorful kaleidoscope screen

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Cody Whitman

• January 15, 2020 19:56

I got a notification that the drive space was almost full, odd since i've only had the device for two weeks. Device now will perpetually reboot and then launch to first a black screen and now to a colorful kaleidoscope screen. It will hold there for a while, i cant do anything, then reboot again. 

 

Help!!

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  Hari Krishnan

  • January 17, 2020 18:06

  Hi Cody,

  Sorry for the inconvenience caused to you. We have received your ticket and I request you to follow-up there. We will definitely help you to get this sorted out.

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  Magdalena Dudek

  • February 01, 2020 01:10

  I have the same issue, can you help me?

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  Hari Krishnan

  • February 05, 2020 09:51

  Hi Magda,

  Performing a hard reset on your Karoo will fix the issue. https://support.hammerhead.io/hc/en-us/articles/360003079393-Performing-a-Hard-Reset-on-your-Karoo

  We have already suggested this in the ticket and I request you to follow-up there.

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  Magdalena Dudek

  • March 05, 2020 10:03

  Yes, I've tried that, but 2 weeks later the issue occurred again. No sensors and BT enabled, just added route (1500km).  It looks like Karoo is no suitable for long trip :/

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