Lost activitis

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Krzysztof Grabowski

• August 30, 2020 16:06

After return from a ride activity I ended the ride but now there is no trace. All activities and profiles lost from Hammerhead and from dashboard....  it look like device made a factory data reset....

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  Hari Krishnan

  • August 30, 2020 17:35

  Hi Krzysztof, It seems that you have accidently logged out from your hammerhead account for some reason. Could you please login back to your hammerhead account under the "Settings< Hammerhead account". This should ideally sync your Routes and Activities.

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  Krzysztof Grabowski

  • August 30, 2020 17:56

  Well - I'm still logged and account is verified but all activities from device lost...also from dashboard.

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