Newbie workout trainer issue

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    Hari Krishnan

    Hey Chris, When you search the trainer on the sensor App, you can see the trainer on Ant+ as power id or trainer id. If you need to control the resistance, then you need to select the trainer id alone. If you don't want Karoo to control the resistance, you need to connect over the power id.

    If you connect to the trainer profile, Karoo will drive it according to the workout as this is how it is designed to work with the trainer.

    If this is not working as expected, could you please check the firmware version of the trainer? Also, please make sure that there is sufficient charge on the sensor as this could be another reason why it is not working as expected.

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    Chris Rafferty

    Thanks Hari,

    I tried both ways (only pairing 1 at a time on ANT+) and didn't see any difference. Maybe I didn't start the workout properly, or something else and I'll give it another try later today. 

    The trainer is mains powered so there should be no issue with charge etc. I also checked the firmware on the Kickr and it's at the latest version.

    Thanks for getting back to me.

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    Hari Krishnan

    Meanwhile, please see the KB article link I pasted here is helpful or not: https://support.hammerhead.io/hc/en-us/articles/360043181054-Workouts

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    Chris Rafferty

    Update: It worked!

    I paired the "Trainer ID" after removing all previous pairings for the device. 

    I was pedalling while I started the Workout and ERG kicked in - great!

    A couple of other observations I noted.

    1. The sensor dropped  for about 10 seconds during the workout - only happened once so not a big deal.

    2. The change of resistance for the interval transitions was slow - about 7s or so. Not a big deal for the workout I was doing, but might be a show stopper for shorter (sprint) intervals.

     

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    Hari Krishnan

    That's great news. Thank you for keeping us informed. Your observations are valid with regards to the sensor dropouts  and lag in change of resistance. This is something we are aware of and the software team already have these issues in the backlog that needs to be fixed.

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