Problems synchronizing routes

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Hans-Jürgen Diener

• July 15, 2025 08:16

The Karoo 3 no longer syncs with my mobile phone. This means I can't upload new or updated tours to the device while on the go. The yellow progress bar in the Compaignion app isn't displayed. The symbol (spinning arrows) is displayed on the device, but the tours aren't transferred. The only solution is to delete all data in the app and reconnect the phone to the karoo, although this often only works after several attempts. Is this a known issue?

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  Bhagyashree

  • July 19, 2025 15:56

  Hi Hans-Jürgen, I see you already have an open ticket with Bijit regarding this issue. Don’t worry, he’ll help you get this resolved.

   

   

   

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