POOR/NO GPS Signal Karoo 3

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Jose R Vivero-Miranda

• August 25, 2025 05:54

After the last update, my Karoo 3 has low GPS signal. I've done the reset three times, but nothing has changed. Tried to create a new profile from scratch and the problem persists. In the sensors section, there's only one line in green color for the GPS sensor signal. Probably this is only a firmware issue. Nonetheless, the Hammerhead service team has not been able to provide a real solution to the issue. The device is still under warranty for one more year. Has anyone been to this problem? I assume the GPS is working, given that it provides the real elevation where I am, however, the map location is offset a couple of miles. 

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  Maarten de Bruin

  • August 26, 2025 15:39

  Looks like I have the same issue since today

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  Oswaldo Salazar

  • August 28, 2025 16:31

  Same here, i bought my karoo3 this week, and i have this issue after the last fimware update :L near to reclaim waranty or refund if not problem solve soon

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  Jose R Vivero-Miranda

  • August 28, 2025 19:15

  It's been two weeks by now of back and forth emails with Karoo service team. So far, no solution has been provided. Has anyone received any logical solution or at least, a response that makes sense?

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  Oswaldo Salazar

  • August 29, 2025 00:14

  That isnt ok, i question to the store i bought and give me no sense argument about the error, when the problem is global basically

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  Jose R Vivero-Miranda

  • August 29, 2025 00:18

  Oswaldo, have you heard of more people having the same issue?

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  Oswaldo Salazar

  • August 29, 2025 00:27

  Jose, i have that problem right now. I bought my Karoo recently, use for some days and all fine... but with the recent update my speed dont work well and distance neither, for example i road 50 km and just give me 2km and the speed are soo laggy, i think is a bug of the recently update already restart to fabric and dont fix anything 

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  Jose R Vivero-Miranda

  • August 29, 2025 00:31

  I see. What about the gps signal? Is it weak? Also, is your location at the gps map accurate?

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  Oswaldo Salazar

  • August 29, 2025 00:32

  Yeah Jose is weak! 

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  Jose R Vivero-Miranda

  • August 29, 2025 00:34

  I will let you know whenever I have a solution. This afternoon I received another email from karoo's service team. More questions about things they already know. A suggestion, if you haven't reached out to Karoo, do it as soon as possible.

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  Oswaldo Salazar

  • August 29, 2025 00:41

  yeah already did it but dont have any solution... i will wait some days, isnt i go to claiam warranty or something like that becasue my device is literally new and have problems ? idk 

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  Jose R Vivero-Miranda

  • August 29, 2025 00:48

  Good luck.

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  Jared Barr

  • October 03, 2025 01:00

  Having the exact same issue. Bought a garmin. I hate the garmin. Love the Karoo, but I also like being able to record all of my rides. It’s lame.

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  Mad Max33

  • April 04, 2026 22:53

  Has this ever been resolved. My Karoo 3 is not getting a GPS signal. I've already reset it. I think this started late last year because one of my last outdoor rides never got a GPS signal. Since the temp has warmed up I've headed out doors again and sure enough it's been 3 rides with no signal. This is after factory resetting the device. That did nothing to resolve the problem. If anyone has a fix I'd love to hear it.

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