Battery karoo 3

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Alex

• September 06, 2025 12:29

The battery on my Karoo 3 started draining very quickly and ended up swelling up and causing the screen to come off. They have no idea where to get a new battery. What do I do? Throw it away then?

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  Christian Renner

  • September 06, 2025 20:09

  This sounds like a hardware defect. Have you reached out to CS?

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  Alex

  • September 06, 2025 20:11

  No longer even turns on and they just tell me that they have no way of getting the battery, I wonder how they may not even know the origin of the battery is absurd.

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  Christian Renner

  • September 07, 2025 19:09

  That's not good, I thought they'd react in a better way.

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  Markus Burkhardt

  • September 09, 2025 11:34

  How old is your device?

  What display brightness setting do you have?

  What helped me was letting the Karoo run completely flat until it turned itself off. Then I charged it to 100% and left it for at least 6 hours without turning it on.

  That helped. Despite the sensors, I'm now using around 7% battery per hour.

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  Bhagyashree

  • September 12, 2025 08:37

  Hey Alex, I’ve created a ticket for you, and we’ll discuss this issue further there.

   

   

   

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  Alex

  • September 12, 2025 08:50

  ThaHello, thank you for the help and attention, I bought the equipment in May last year just left on ebay ! I could show you shopping photos ! I am not looking for a warranty, only the information of being able to purchase the new battery

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