SRAM Red Etap 22 perpetual "searching"

Really enjoyed how far the software has come along in the past few months, especially with the new Climbing function. However, the newest update seems to have introduced a bug for me. One of my bikes has the 1st gen 22 speed Red Etap, my K2 will "connect" to it and display the battery voltage in the sensor data screen. However, the status of the sensor and gear selection display only show "searching", and only occasionally display the actual gear and then goes back to "searching" after a second or two. Quite frustrating, since gear display is only of the biggest benefits for me with electronic groupsets.

My gravel bike with Eagle AXS RD and Red AXS shifters work just fine with K2 FYI.

Akhil

June 21, 2021 19:42

Hey Tom,

We did have a few other posts around this issue, You can refer to this post for the workaround:

https://support.hammerhead.io/hc/en-us/community/posts/1260803861409-etap-No-Longer-Connects

Do let me know if it still persists, I would be glad to help!

Thomas Yu

June 22, 2021 01:39

Ahh. That did the trick. For once the good old “unplug the cord” trick actually worked.

SRAM Red Etap 22 perpetual "searching"

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