CLIMBER offset by a few hundreds meters

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Charles Senly

• June 24, 2021 09:38

Hi guys,

first of all, I love the new CLIMBER function, well done!

My only issue is its accuracy where I see 2 issues:

1. The top of the climb is always shown too early (CLIMBER tells me I'm at the top when there's obviously still a few hundred meters left until the top of the climb)
2. The ribbon with the grades is quite often off. (I've seen places where the road climbs steadily around 5-6 degrees where the ribbon shows first a 10% section followed by a -1% section)

Has anyone else experienced these issues?

Thanks,

Charles

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  Mario Daban

  • June 24, 2021 11:36

  Hi Charles,

  See my post: https://support.hammerhead.io/hc/en-us/community/posts/1260803999870-CLIMBER-First-impressions

  I haven't got any response from HH yet, I thought I was the only one who had experienced exactly what you say....

  Cheers

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  Nicholas Taylor

  • June 24, 2021 14:29

  I've seen instances where i've gone over a bridge that was around 6% and climber shows a 20% gradient.  It was actually measuring from the road underneath the bridge and corrected itself after the bridge was over.  There was no lag though, it was pretty spot on at getting it wrong when I hit the bridge.

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  Sam

  • June 24, 2021 17:59

  Happened to me on a ride today. The only thing I could think of was that I was on some small lanes where the mapping might not have been as accurate.

   

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  Akhil

  • July 15, 2021 11:08

  Hey All,

  Thank you for posting! We apologize for not responding back sooner to this post. 

  We have identified this as a bug on the CLIMBER tab and our teams are working to improve the behaviour of the climber as the top is reached. We hope to see this improvement come out in our future releases :)

  We thank you for your efforts here!

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  Martin B

  • July 15, 2021 12:56

  Akhil, cool, this is awesome. I was about to report the same problem.

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  Benno van der Velde

  • August 09, 2021 10:45

  Any news on this? The top of the climb is still always early and the gradients are all over the place. This is quite basic stuff for a cycle computer. So is there any news on when this will be fixed?

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  Benno van der Velde

  • August 09, 2021 10:46

  Any news on this? The top of the climb is still always early and the gradients are all over the place. This is quite basic stuff for a cycle computer. So is there any news on when this will be fixed?

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  Akhil

  • August 10, 2021 11:23

  Hi Benno, 

  We are currently investigating this particular bug and we hope to have it coming out in the near term. We will be sure to keep you posted once the fix is ready to roll out :)

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  Grzegorz Ossolinski

  • August 14, 2022 19:48

  Dear Akhil the problem still exists and has not been fixed for the whole year what to do next?

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