Temperature is way off

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    LKerch

    I have several electronic thermometers around my house in things like my thermostat, indoor/outdoor units, and digital clocks - none of them agree, ever. I've given up trying to determine which is "right". My Karoo 2 isn't terribly far off from any of them.

    As for my Karoo 2, I trust the temps more than I did with my old Garmin 520, Bolt, and Bolt V2. I haven't yet looked down and thought, "What... That can't be right" like I did so often with my prior units.

    And while I think my Karoo temp is accurate (enough), I also think it would make sense to add a user defined temperature offset to + or - a number of degrees to the temperature reading.

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    Dennis Tresenriter

    I think I posted this earlier in the thread, but my K2 has been fairly “accurate” for some time now.  Getting a gizmo to read temps accurately under different weather conditions and heat reflection from pavement is a daunting task. I’m pretty amazed that mine does as well as it does.

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    Michael Sage-Robison

    I just compare to the rest of my bike group and my apple watch (internet).  The rest of the bike group all use Garmins.  Hammerhead is always 4-5 degrees lower.

     

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    Peter Waldron

    I have recently purchased a K2 and it has been consistently reading about 5-6 C too low. This has been on cold rides where the ambient temp is about 8C and its reading 2C and warmer rides where it is 16C and reading about 10C. I don't expect it to be 100% accurate but this is the least accurate head unit i have owned for temp compared to Garmin and Wahoo units.

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    Stéphane

    Same issue here, always 4-5 degrees off too low. 

    @Hari Krishnan where are we at with the priority? I rekon there are enough suggestion to get that fixed asap.

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    Marc Brown

    Same.  I rode twice in Redwood City (south of San Fran) this week.  Temp was clearly off each day by 5-7 degrees F.   Same last week. I was about to send my unit in for repair/replacement before stumbling onto this thread from a google search.  Very frustrated.

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    Roger Hubbold

    On a ride today my K2 was showing 3C. An accurate thermometer at home was showing 8C, so (as others have noted) about 5C too low on the K2. It will be interesting to see what readings I get in summer. As an aside, the electronics inside the case will generate some heat, so it's always going to be tricky to calibrate.

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    Roger Hubbold

    It was 8C outside temperature and my Karoo was showing 3C outside. I thought that wind chill doesn't affect inanimate objects — it affects humans because it carries away heat from the body, making it seem colder. With no wind you get a temperature gradient around the body, but the wind removes this by blowing the warmer layer of air away. An inanimate object will cool down to the ambient air temperature but will then not go any lower.

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    Marcel Lecoq

    Bonjour à tous

    Oui, le thermomètre du K2  affiche 4 degrés trop bas par rapport à la température extérieure.

    C'est dommage qu'on ne peut pas le calibrer car il est très précis  en fonction de la vitesse de déplacement 

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    Michael Trachtenberg

    Given how old this thread is it doesn't look like HH will do anything. Mine reads about 4°F too low. That's not an insignificant amount, particularly around freezing. I can do the mental calculations, but better a dedicated bicycle computer should handle this.

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    Jean-Claude Frély

    Bonjour

    Je ne comprends pas pourquoi Hammerhead ne réagit pas à ce problème depuis le temps. j'ai aussi systématiquement 4-5°F trop bas. C'est inacceptable pour un GPS "haut de gamme" Merci pour vos mises à jours réguliers, mais ce problème devrait passer en PRIORITE 1

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    Roger Hubbold

    Today, I decided to try a controlled experiment. I compared an accurate thermometer with the temperature shown by my Hammerhead at temperatures between 5C and 24C. The HH consistently reads 3C below the thermometer. It seems to me that a solution would be for Hammerhead to introduce an option in settings for users to calibrate the thermometer. For example, in my case, because the difference seems constant, I would "calibrate" by telling it to add 3 degrees centigrade. If the difference is not constant then a more elaborate procedure would be necessary, such as entering multiple readings from a trusted thermometer and the corresponding HH readings. However, most of the reports I've seen imply that the difference is more or less constant. This problem seems sufficiently widespread that one would hope that Hammerhead would fix this.

     

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    David Fox

    I don't normally do much cold weather riding but I was out the other day when it was around 40°F and the reading was about 3° low. During the summer it is often 3 degrees high. Otherwise if seems to be on target. Anyone else see this pattern?

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    Damian

    My firts K2 was showing 3-5C too low during all seasons (for a whole year).
    This week I got a replacement (a brand new unit from a different batch). The result is the same: today it was +1C, whilst my K2 was showing -3C. I compared with a few other home equipments, which were accurate and very close to +1C. I give up...

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    Martin

    I vote for a temperature calibration option on the Karoo! I think it is very easy for HH to implement and will help a lot of users.
    In the meantime they can collect more data to improve the measurement if they want to.

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    Damian

    When I reported the issue a year ago to HH they replayed that they are aware and will issue a fix via a sw update. Still waiting...
    They recommended performing a factory reset and an attitiude calibration, but it did not help. Attitiude is shown correctly, in my case.

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    Ruben Keestra

    I started this thread a year ago. I sold my Karoo and now use my phone as a bike computer. Also not perfect but I use a device I already use every day. And it's better for navigating although I liked the Karoo as a navigating device. But when it's nog capable of getting the speed and the temperature accurate, why bother at all. It's sad that HH doesn't turn out te be the new kid on the block, competing with Garmin in a proper way. The fix for both speed and temperature shouldn't be that difficult so my conclusion is that they don't care and me decision to sell the unit was the right one. 

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    Gerry Stephenson

    How accurate does the temp have to be, my K2 temp seems to be within a couple degrees which is totally fine when you are flying down the road or trail on your bike. Does it really matter if the temp is off by a couple degrees?? What I would like to see is the temp reading change faster, it takes several minutes for the temp reach the actual temp outside. When descending I like to see how damn cold it is before I get to the bottom of the descent. 

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    Ruben Keestra

    @Gerry Stephenson Good question. But than again, why buy a unit like this at all. Unless you are a pro you don't need to know the temperature, speed, average speed, cadans etc. Only the route is important and your phone is better in this area than a cycling computer. I think if a company charges a premium price for a unit like this the least you can expect to give accurate data. And 1 degree is not a high degree of accuracy. I wouldn't ask for 0.1 degree accuracy. But for me 4 degrees is as good as no measurement at all.

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    Jonas SPITAELS

    Topic is "answered", from what I know, I don't see any firmware update or so with a correction for the problem we described here ?

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    Damian

    HH wrote to me a year ago about a planned fw update, but it did not happen.

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    Timothy Parrish

    Would like to know if this will ever be fixed. Mine is way off also, and with persistent heat waves and extreme temperature warnings in the USA, it would be nice to know what the correct temperature is so I can reduce my effort accordingly for safety reasons.

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    Damian

    Frankly, I dobt. HH responded to me a few months ago, but it sounds like "bla, bla bla", that temp measurement is so complex and so on...
    I've suggested them adding an option for manual calibration, which they found valuable, but I doubt again this will be ever implemented.
    They claim there are too less complaints on this problem. For me it sounds like an ignorance.

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    Marion Clignet

    temp wise mine has been spot on, taking today off so will keep an eye out tomorrow!

     

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    David Wilson

    The alternative as I mentioned in an earlier post is to allow third party support to an external temperature sensor, like the Garmin Tempe. This has the advantage that you can locate the sensor out of the sun, say bottom of a saddle bag, for slightly more accurate readings?

     

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    FelTTie

    Just wanted to step in with this problem. I got my new Karoo2 like month ago, and temperature readings are about 4-5degrees lower than friends garmin. So, some kind of calibration possibility would be nice to have in device's settings.

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    Graham White

    I find the same. Consistently 2 C low sometime a bit more if it is hot. Being able to manually apply an offset would help.
    I just want it to read correctly in the shade. No need for correcting for solar load.

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    Tony

    Different country, different temperature range, same old problem - K2 saying average temperature 21 deg C when actual temperature during the ride was between 26 and 24.  How many users have to have the exact same problem with their units for Hammerhead to do something about it !?.  Even a temporary fix such as a user manual offset option would be better than nothing.  Disappointing that this has been ignored for so long.

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    Arek

    The same problem it was 4 degree and i have -2

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    Artur Losa

    I have the same problem, temperature lowered by 4 degrees

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