Notifications iPhone

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Henk Wals

• December 29, 2021 11:26

Since last update I don't receive notifications on my phone anymore, although iPhone and Karoo 2 are connected: Bluetooth shows connection and the white drawer is visible.

Is this a known new bug?

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• 

  Hari Krishnan

  • December 29, 2021 17:12
  • Edited

  Hi Henk,

  Really sorry to hear about the trouble caused by the iPhone notifications. We haven't received similar reports since this update. As a preliminary step, could you unpair your  Karoo 2 from the iPhone and re-pair it and see if that resolves the issue or not?

  Also, please make sure that you follow this KB article and the Settings mentioned in the article as it is: https://support.hammerhead.io/hc/en-us/articles/360056822494--iPhone-Notifications-?source=search

   

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  Henk Wals

  • December 30, 2021 23:31

  Thanks Hari for your suggestions. I re-paired my phone and then some messages come in, but some don’t.
  It is by the way a problem that is reported by more users:
  https://www.facebook.com/groups/hammerheadkaroo/permalink/5177846275593024/

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