Moisture stain on K2…how do I clean inside K2 face….unit works perfectly, no damage? Thanks, Dennis

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Dennis

• January 27, 2022 14:27

Moisture stain on K2…how do I clean inside K2 face..the clear plastic ….unit works perfectly, no damage?

Thanks, Dennis

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  Bob Lyle

  • January 27, 2022 15:03
  • Edited

  Perhaps something like Meguiar's Mirror Glaze Polish for plastics? I've used it on phone and tablet screens with good results. A non-abrasive product and very low pressure as you buff it will be the key to anything your try.

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  Dennis

  • January 27, 2022 15:37

  How do I get the top off to access the cleaning..

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  Bob Lyle

  • January 27, 2022 15:40

  That I can't offer any advice on, sorry. I hoped you'd already managed to disassemble it.

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  Dennis

  • January 27, 2022 15:45

  Thanks Bob,

  that special screwdriver…..take the top off and clean.

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  Ali

  • January 27, 2022 15:50

  Hi Dennis, I would suggest you reach out to us via email at support@hammerhead.io. Please do not open the unit on your own, we do not recommend that - or it voids the warranty.

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  Dennis

  • January 27, 2022 16:01

  I did to support…I’m past 45 days warranty ….can I send it into you for repair….are you in the USA..I’m in Santa Barbara California 

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  Ali

  • January 27, 2022 16:11

  Thanks, Dennis. I see your ticket and, we will get back to you there. We will look at all the options and find the best one for you.

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