Bug: GPS signal lost

Answered

Follow

Shay Dubrovsky

• February 18, 2022 11:08
• Edited

Ever since the last update, whenever I stop for a coffee or something, when I get back on the bike, the GPS signal is lost. No speed, no distance. I tried to reconnect the sensors, no luck. Restarting the device, helped for few minutes, but then again. Never happened before last update.

0

• 

  Ali

  • February 21, 2022 13:23

  Hi Shay, we haven't seen such complaints from other riders. We'd be interested to look into further details of your ride and device. Could you please share the FIT file of any of your recent rides with us in an email to support@hammerhead.io?

  0

  Comment actions Permalink
• 

  Scott Allbutt

  • May 30, 2022 07:19

  I have had the same problem on my K1 since last year. It is intermittent and happens both after a break and during a ride. Sometimes it seems that corrupted GPS data is being received with the navigation telling me that I am somewhere else or that my speed is 110 km/h. Late last year I thought it had been fixed by a software upgrade then it reappeared. I don't remember having the problem in any ride less than 60 km. It hasn't happened for a couple of months now. Weird and annoying so I hope that it has been fixed.

  0

  Comment actions Permalink

Please sign in to leave a comment.