Syncing Routes from Ride with GPS - not working

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    Jimmy Sheldon

    Work around for "Route NOT syncing to Karoo2". 

    Importing route by copying "https://ridewithgps.com/routes/39005945" into Dashboard via Add / Import...

    So I ended up having to go to the Hammerhead Dashboard / Routes/ Add/Import , then pull up the route on Ride w/ GPS, copy and paste the URL (https://ridewithgps.com/routes/39005945) into the Dasboard, and only then did it show up in the Karoo2's routes.

    I do not understand why Hammerhead doesn't sync w/ my authorized APP Ride w/ gps???

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    Ali

    Hi Jesheldon, you should be able to sync the 'pinned' routes on Karoo through Dashboard and RidewithGPS app. Check the steps for that here: https://support.hammerhead.io/hc/en-us/articles/360045233754-Dashboard-Syncing-Routes-from-Third-Party-websites

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    Stu Timerman

    I have tried several times disconnecting the link from Ride with GPS to Hammerhead and vice versa. I still am unable to sync my pinned routes in Ride with GPS to my Hammerhead Dashboard. This has just started this cycling season. I was able to sync without any issues at the end of last season.

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    Bhagyashree

    Hi Stu, I've opened a support ticket for this issue. We can continue the rest of the discussion there.

     

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    Stu Timerman

    I’ve followed all of the instructions to save, pin, and upload routes from RWGPS to Hammerhead. I’ve been doing this successfully since I have had the Karoo2 for over two years. I’ve looked at the thread from last year when this seemed to be a common problem, and followed the steps suggested to try and solve the issue. Nothing worked. I had to side load all of the routes I wanted to transfer to my Karoo2. This is a work around, but a bit tedious, especially if I try to do it with a mobile device.

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    Bhagyashree

    Hi Stu, as the issue has been resolved, I have closed the ticket.

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