Karoo 3 - software update makes all ride start error

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Richard Cox

• September 09, 2026 17:28

I installed the latest Karoo 3 update yesterday (1.652.2514). This morning I went to start a recording and the start ride button seemed to do nothing (both physical button and screen).

I tried again multiple times and it showed the "app is crashing" message. The same thing happened with any of my profiles - the ride app would never stay open for more than a second. I tried rebooting several times as well.

(It would get far enough that if I reboot, it shows the "you have a ride in progress" message, though it didn't actually show any recording was done or take me to the save screen.)

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  John Hesketh

  • September 11, 2026 07:46

  Yes - having the same issue. Ride seems to start in the background but cannot display any profile and effectively makes the Karoo useless. HH please sort the issue asap!

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  Mikel

  • September 12, 2026 17:58

  I can confirm this! I ran into the same app-crashing issue on my Karoo 3 after updating to version 1.652.2514. The device has become unusable. A hard reboot—holding down the power button for 15–20 seconds—doesn't help. Please fix this.

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  Richard Cox

  • September 12, 2026 21:23

  For what it's worth, I tried again today and it worked normally. I suspect there's an issue with downloading the new personal heatmaps (my account certainly would have quite a lot of that data).

  Perhaps the failure to start was because the Karoo couldn't handle downloading those while recording a ride.

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