Karoo2 crashing and restarting mid-ride, bogus/no data after that
Have had this issue 3 days in a row now, after about 90 minutes or so, i look on my screen and it is the welcome screen as the unit decided to restart.
two of the rides it couldn't recover the ride and it was lost, which was very frustrating. The only time it recovered the ride and was able to resume, once saved, the .fit file is totally damaged and Strava is reading this ride as if it was done in 1989. Anyone seeing something simillar?
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Yes, had this happen last week. K2 rebooted but hanged at the Hammerhead logo screen for six or so minutes. No 'resume ride' was offered. The .fit file in the temp folder was corrupted so lost 75km of ride data. I tried uploading a combined fitfiletools file to strava (the one in the temp file combined with the one I started after the resume ride fail) but it had a 31/12/1989 activity timestamp and only showed 32km instead of 107.
The only change I'd done to my setup over previous was add a Garmin Varia 515 radar. -
Thanks, I will try with auto pause disabled only as there's no way I'm updating and losing Di2 :) I had stopped for 20 minutes during the activity but I've done that on numerous times before using auto pause without problems. Adding the radar and light network may have, in my case, crashed a system memory limit.
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Mid-ride crash & restart sounds like the same issue as this thread https://support.hammerhead.io/hc/en-us/community/posts/4973353144987-Karoo-2-crashed-restarted-itself-mid-ride-data-lost
Suspected to be due to simultaneous audio alerts going to the beeper. Temporary workaround may be to disable all audio alerts except for one source and/or Climber (since there is no option to toggle audio alerts for Climber yet).
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Thanks for linking to that thread @Stanley Sun, it was an interesting read. I was alongside a busy road and had radar and TbT functioning at the time so your audio alert experience implies a high chance of conflict. Before my crash, and addition of the Varia, TbT was the only notification sound I had enabled so I will now disable all except for radar. An unfortunate workaround but fingers crossed :)
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It just happened to me too. I received a barrage of email notifications (around 8) at the same time and the Karoo2 beeped and beeped. Then it crashed with the black welcome screen. It restarted and asked me if I wanted to resume the ride. I clicked yes but the distance was off, as was the climbing. I finished the ride and saved it but it disappeared from the unit and never uploaded to Strava. I will turn notifications off and update this post after 2 or 3 rides.
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