Terms and Conditions:
- How does this referral program work?
- Simply share your unique link with friends & family or send them an email directly through the form on this page.
- Your friend will receive an email with a coupon code for a FREE Heart Rate Monitor with their purchase of a Karoo 2.
- After they make their purchase and the 45-day return window has closed, you will receive your gift card of choice.
- How soon will I receive my credit after my friend makes a purchase?
- After your friend places their order through your unique link or email, advocate rewards are available 45-days post-purchase.
- After your friend places their order through your unique link or email, advocate rewards are available 45-days post-purchase.
- My friend placed an order, but returned it. Will I still get a reward?
- Unfortunately not. Rewards are only issued once their 45-return window has closed.
- Unfortunately not. Rewards are only issued once their 45-return window has closed.
- Do I need an account to join the program?
- No account is needed to participate in the program.
- No account is needed to participate in the program.
- Can I refer more than 1 friend?
- Absolutely! You may refer as many friends as you’d like.
- Absolutely! You may refer as many friends as you’d like.
- The referral reward has changed - will I receive a different reward for my referral?
- No, your referral reward is based on the offer that was active when your friend made their purchase. If you earned Hammerhead Shop Credits through a prior reward offer, you will still receive those credits once the 45-day return window of your friend’s order has passed. You may manage and access Hammerhead Account Credits by logging into your Hammerhead Storefront User Account.
- No, your referral reward is based on the offer that was active when your friend made their purchase. If you earned Hammerhead Shop Credits through a prior reward offer, you will still receive those credits once the 45-day return window of your friend’s order has passed. You may manage and access Hammerhead Account Credits by logging into your Hammerhead Storefront User Account.
- I earned Hammerhead Store Credits through previous referrals - Do my earned credits expire?
- No, your credits do not expire and may still be accessed by logging into your Hammerhead Storefront User Account.
- No, your credits do not expire and may still be accessed by logging into your Hammerhead Storefront User Account.
- I received a referral coupon from a friend, but it’s not working. What should I do?
- Please note that a Karoo 2 and a Heart Rate Monitor must be added to your cart prior to entering your unique code (viewable in the email you received) at checkout. If you believe you are experiencing another error, please Submit a Request here and we will be happy to assist you.
- Please note that a Karoo 2 and a Heart Rate Monitor must be added to your cart prior to entering your unique code (viewable in the email you received) at checkout. If you believe you are experiencing another error, please Submit a Request here and we will be happy to assist you.
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