Hammerhead dashboard is syncing with Training Peaks but Karoo 2 isn't

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Michael Heinz

• February 10, 2021 12:50

So, I created two sample workouts on TrainingPeaks - one for today and one for tomorrow. Then I connected my TP account to my Hammerhead account.

The workouts appear on my Hammerhead dashboard - but when I try to start a workout on my Karoo 2 it says "no upcoming workouts". I've tried pushing the sync button but it has no effect.

What am I missing?

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  Michael Heinz

  • February 10, 2021 12:52

  Oh.... nevermind. The moment I finished posting this, I hit sync one more time and the work outs appeared.

  LoL. The joys of data syncing. 🤪

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  Ali

  • February 10, 2021 17:50

  Glad that worked out for you! Hope it was an intense one :)

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  David Cushman

  • February 11, 2021 21:10

  I have found that if I select a profile and go in to start a ride, before starting the ride of course, swipe over to the Workout page and try to add a workout, it won't sync. Whereas if I go to Workouts from the main menu, it will then sync. I think there's a bug with syncing from within the ride.

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  Reinhard Plietsch

  • February 28, 2021 11:06

  I have no positive sync results btw TP and Karoo 2 with today's latest firmware. Even Website dashboard does NOT show any workouts. They look ok in TP calendar, though. Sync seems broken in general... 😔

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  Ali

  • February 28, 2021 11:16

  Reinhard, could you help me with these two information

  1. Is the workout build a duration based or distance based

  2. when is the workout scheduled for

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  Reinhard Plietsch

  • February 28, 2021 12:48
  • Edited

  Hello Ali,

  1. I entered 3 fields to build the workout in TP: duration 60min = 01:00:00, distance = 35km, TSS = 105
  
  2. I built one workout for later today, another one for tomorrow morning. Neither of them showed up on Hammerhead dashboard
  
  PS: see snaps below. Plus: I have a free TP account, 14d Premium trial. AFAIK, this should be sufficient to enjoy the workout sync feature, at least for next 2 or 7 days (information is partly contradictive...)

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  Reinhard Plietsch

  • February 28, 2021 12:45

  

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  Reinhard Plietsch

  • February 28, 2021 12:46

  

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  Reinhard Plietsch

  • February 28, 2021 14:25

  Argh - just found out I need to build at least 1 interval in TP to make a valid workout, just entering duration, distance and TSS is not enough. Shame on me. Once I add intervals, the workouts are recognized by HH Dashboard as they should... :-)

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  Jason Yong

  • July 24, 2021 07:14
  • Edited

  This also happened to me. I can sync workouts in Hammerhead Dashboard web browser platform but can't download any workouts to my Karoo 2 (it just says 'No upcoming workouts'). I've tried disconnecting / reconnecting to TP and syncing to my device multiple times over the past 3 days to no avail.

  

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