Do you like the new "in-ride look"?

Comments

314 comments

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    Yosh

    When last update was launched I was a hater of the new UI.
    Now if this week hammerhead launch a new update with better space optimization and bigger fonts for metrics values I’ll be very grateful

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    Anna Ronkainen

    Dragging fields around while riding totally sounds like an idea that seemed good at the office, not so much on the road. I get enough accidental data page changes from accidental or misinterpreted touches, raindrops, what have you, that I wouldn’t want to see a version where they might result in something you can’t simply undo by one click of a physical button.

    Also, agree that the whole point of a well thought-out data layout is that you find things where you’d expect without too much thinking, and editing the fields on the fly runs contrary to that.

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    Stephen Black

    I’m among those not expecting any dramatic changes with the next update. HH has a bad history of feeding us with this or that is going to change, this is coming, blah blah, and nothing ever changes. Same song and dance. It’s getting boring and old. The Karoo 2 sits on a desk unused at this point.

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    Paulo Almeida

    @Stephen Black

    I have the same feeling, the roolback is something will never happen. Só the history will be the same. Words, Words and deceitful marketing to deceive the next new customers who, if they pay attention to the forum, will realize that there are basic things in a GPS that don't make sense only in HH.

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    Steven R Simkin

    No  Changed it back 

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    Mário Simas

    and they have to change all the marketing pictures for the new UI or else could be actioned for false advertising 

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    Ruben Garcia

    So far it is not good. I might understand that this is a temporary state with some required underlying work until the final UI refinements are published but releasing the interface like this is a visual step back for us users. If I could downgrade the OS version until all changes are published I would.  Hoping for a UI fix in the next release, which can't get quick enough.

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    Anthony Hinsinger

    15th of june .... the day I'll be happy, or the day I'll put my K2 on a second-hand website (to get a Roam v2 instead).

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    Mário Simas

    Im on the same boat :(

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    Galeb

    I cannot deny that this thought has also crossed my mind.

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    Chemapo

    anyone else refreshing this page (https://www.eu.hammerhead.io/blogs/change-logs) every hour :) ????

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    Lukas

    @Jose Maria.

     

    Every hour??? Not me.

    I do it every 30 mins LOL

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    Anthony Hinsinger

    @Jose Maria @Lukas ... I'm powering on my K2 every 10min in case they forget to update the website :P

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    Ali

    Hi All, There will be no software release this Thursday. Next software release is scheduled on June 29th. Thanks!

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    Jim C

    @Ali if the devs can implement a UI change in two weeks between 18 May and 01 Jun they can roll back the change in two weeks for 15th. Not good :(

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    Anthony Hinsinger

    Hi Ali, what a surprise ! :D but thanks for the information.
    Btw, it'll be really honest to tell us where you are going, so each one of us can decide what he want to do next.

    Anthony.

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    Yosh

    @Ali I hope the delay is for a better release. But with all the bad feedback on the last release, today Hammerhead had to go easy on their customers and release a new version with at least some space improvement. Larger text sizes, just that. That can be done from one day to the next. Or give the option to go back to previus IU.

    I'm disappointed, really very disappointed

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    Stephen Black

    Nobody should be shocked by no update and an extremely vague response. This was so predictable.

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    LKerch

    I would suggest HH stop promising updates every two weeks and just do releases when they are ready (as in tested, reviewed, and signed off). Let them be a pleasant surprise.

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    Antonio Tijeras Alonso

    I don't know what's going on inside HH... disappointing. It is clear that they no longer listen to their community.

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    Paulo Almeida

    Thanks @Ali. Fix what it was an error, realease when the update are ok teste and ready to run.

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    Donovan Dewey

    @Ali - disappointing.  262 comments, plus twitter, reddit, etc. that have 99% unhappy users with this release.  It's not hard to roll back. If June 29 doesn't have a big fix (even a roll back would be considered a big W at this point) will start looking at other units. Current update does not work for me, it's not subjective feel, I can't see what I need to when I need to. Your modern clean display is what pulls people to this device.  It's not the battery life, it's not the Shimano support .. This is not great.

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    Victor Charlie

    Let's look at it positive: at least they didn't break something down today...

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    Tobias Zeh

    At least today's advertisement in the hammerhead mail for the new "core"-integration-feature shows the "old" and good UI:

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    Stephen Black

    Today I reached out to HH Founder and CEO Pieter Morgan on LinkedIn. I’m
    Not holding my breath he will actually reply.

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    Paulo Almeida

    Don't forget fix the Climber Triger, that it was a Lively design and now is horrible design.

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    Steve MacMillan

    Hi Ali ... any chance you are your company could put out a post by itself, and not hidden inside this very long thread? Once again, you have given no information whatsoever to your customers!

    Just a small note to explain WHY there was no update today would be nice. I know you are all under pressure after the shambles of the last update, but you continually keep making the same basic customer service error of not giving any information! People prefer to know SOMETHING! Even if it news they don't like, al least they have to something to consider!

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    Jewl Kay

    I agree with Steve! I do think it totally makes sense and we as loyal customers deserve at least a statement to all the negative feedback here and how you'd like to proceed with this. Will you do something? Will you just ignore it? Everything is welcome but no reaction is from customer success perspective the worst tbh! 

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    Lukas

    Very disappointed. 
    We did not ask a new system update ...for all of us it was enough to have the previous graphics back: that UI was a beauty and now it's a disaster.

    I'll keep all my fingers crossed till 29th June and then I will see if to give up with Hammerhead or not.

     

    PS: FUNNY FACT:

    One month before this crazy software update I had a long discussion with a friend who was in process to pick up his new GPS device. I brainwashed him so much that he went for the K2. He rode happily with it and he could not be more grateful about my suggestion.

    I recently spoke with him and he's crying days and nights missing the old K2 UI.

    @ Ali: HH developers should know that it's not just 3 or 4 picky users who can't stand the new UI. It's an army of people who truly hates it.

     

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    Lukas

    @Lee

    I know how you feel. I honestly never liked white themes and in all my devices/wearables the main condition to pass the buying test has always been: "do they have the dark mode?"

    What they did with the UI is utterly bad. Instead to improve something that was very close to a graphic perfection they messed everything up.

     

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