No Notification sound - Turn-by-turn - riding a route - Karoo 3

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6 comments

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    Harald Hoess

    Hi Ali, i bought my Karoo just a few days ago in Germany. Yesterday were my first ride. Everything works fine except the sound notifications. My Route was a planned Komoot-Tour (Gravelbike). After turn 2 no sound notifications at all for the rest of the route, except one time again in the middle. Optical notetifications worked for turn by turn.

    All audio settings are switched on as per below instructions

    https://support.hammerhead.io/hc/en-us/articles/25539022018843-Karoo-OS-Audio-Alerts

    All Updates are installed.Thank you for fixing soon, hopefully!!

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    Marcus Mason

    Same issue. New KARRO user. Seems that bleeps for STRAVA SEGMENTS come through, but no Navigation Voice Cues or Alerts (as advertised), even though they show up on the screen. Sincerely hoping this gets resolved soon (I nearly got the Garmin 1040), however note that this issue has been ongoing for some time now....

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    Peter Van Lint

    Hey Marcus. Your Karoo device must be connected with the Karoo app on your mobile phone. The beeb sounds will work as from 150m before each turn. That was the solution for me. Without mobile phone (connection with Karoo app) I hove no turn left/turn right sounds.

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    Marcus Mason

    Hi Peter, Yes all connected up with app. Headphones were connected by BT to the KAROO, rather then phone, as per KAROO site instructions. https://support.hammerhead.io/hc/en-us/articles/25256378358555-Karoo-OS-Bluetooth-Audio

    Did you pair your headphones with KAROO or phone?

    Certainly nothing coming through like advertised below (and 3 months since first reported by someone else). Thanks again.

    Navigation Cues
    Tone and voice cue at about 500 ft to turn.
    Announcement of destination reached.

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    Ian Fardoe

    I'm beginning to suspect there's no intention of supporting voice cues on the k3 - I would love to be proven wrong, but 3 months is an excessive amount of time to spend implementing something that was supposed to be included at launch - and there's been virtually no communication on it.
    Note the absence of the issue in the "known bugs" at the top of the help forums, same as the painfully slow time to first fix on the gps. 
    Going through the support channels just gets scripted responses. 

    I have been digging through the systems. 
    There's no TTS system that I can find in the software so far - and even sideloading a perfectly functioning TTS - doesn't trigger cues in the HH software. So either there's nothing there, or they are attempting to do something very odd with it.

    I have got audio cues working, by sideloading a text to speech engine, and side loading locus pro,** so the hardware does support it. The HH software up to this point doesn't.  

    ** it's pretty easy to switch between the normal UI app and locus - so I use locus to navigate and the HH software to record with.

    if anyone knows of a repository of older firm wares - I'd be interested in comparing with the k2 builds that do have working audio cues. 

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    Riccardo Petroni

    A me non funzionano le notifiche , sono veramente molto deluso da K3 , molto meglio Garmin , e pensare che costa 500 euro , pessimo !!!

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